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Amazon.com Store Information

Ratings Report Card*

Amazon.com Amazon.com

Rated by 10,000 customers since 1998
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support
Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 98% 97%
Neutral — 1% 2%
Negative — 1% 1%
Write a review
*Ratings are for the past 90 days only.

Description

Amazon.com offers a vast range of products including millions of books, CDs, videos, DVDs, toys and games and electronics. The site also features free electronic greeting cards and online auctions.

Contact Information

Physical Address:

1200 12th Ave South
Seattle WA 98108
UNITED STATES

 Customer Service:

Tel: (206)694-2992
Fax: (206)266-2950
Online: orders@amazon.com

Features & Services

Ordering Methods
Online

Special Features
Confidential by Customer Request
Live Customer Service Rep.
Available 24 Hours a Day
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
Gift Services
One-Click Ordering
Guaranteed Security

Delivery Methods
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground
International Express Air
International Regular Air

Payment Methods
American Express
Diners Club
Discover
MasterCard
Visa
Personal Check
Other: Moneyorders

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