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Apple Report Card & Customer Reviews

Ratings Report Card*

Apple Apple

Rated by 10,000 customers since 1998

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
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Positive 100% 100% 95%
Neutral 2%
Negative 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 04, 2008

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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 03, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 29, 2008

I was happy with the product. I was able to use my teacher discount but the computer was still relatively expensive compared to its PC counterparts.
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0 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 28, 2008

Customer service representive was very helpful in processing order. I had to call b/c I the college my son is attending in the fall was not listed under the educational program.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 28, 2008

quick service, good product and no worry shopping! prices are always correct!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 27, 2008

Great products. Avalability of the items was nice. I would recomend this site to anyone.
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0 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 26, 2008

I chose to speak to a customer rep since I was viewing the web from work and did not want to purchase on a company machine. The rep was very helpful and courteous and did a great job. I got everything I wanted and at a discounted rate.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 24, 2008

Apple does not advertise their 800 number in enough screens...took me ages to find the number so that I could talk to a live body.
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2 out of 2 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jun 21, 2008

quick and efficient easy to use website - loads quickly - good use of pictures fast shipment
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Top Selling Products from Apple

Apple iPod Nano 8 GB - Black

Holds Up to 2,000 Songs, 7,000 Photos, or 8 hrs of Video - 2 in. Display - Battery Life: Up to 24 hrs of Audio/5 hrs of

$135 to $371

Apple iPod Classic 80 GB - Black

Holds Up to 20,000 Songs, 25,000 Photos, or 100 hrs of Video - 2.5 in Display - Battery Life: Up to 30 hrs of Audio/7

$206 to $302

Apple iPod Touch 8 GB

Holds Up to 1,750 Songs, 10,000 Photos, or 10 hrs of Video - 3.5 in Multi Touch Screen - WiFi (802.11 b/g) - Battery

$234 to $385

Apple MacBook 13-inch 2.1 GHz Intel Laptop - White

Mac OS X - 120 GB Hard Drive / 1 GB RAM / 13.3 in. Display - CD RW/DVD ROM Drive / Intel GMA X3100 Graphics - Bluetooth

$949 to $1,299

Apple iPod Shuffle 1 GB - Red

Holds Up to 240 Songs - Battery Life: Up to 12 hrs of Audio

$39 to $59

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