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JCPenney Report Card & Customer Reviews

Ratings Report Card*

JCPenney JCPenney

Rated by 10,000 customers since 1997

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.5Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 82% 94% 91%
Neutral 9% 2% 5%
Negative 9% 4% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 0.0 Overall Rating
Would Shop Here Again: 0.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 0.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 05, 2008

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Top Selling Products from JCPenney

Bellagio Leather Sofa Group

Save when you buy the 5 piece sofa set. See pricing below. Traditional styling in glove-soft, rich brown 100% leather with roll-over back and wood accent rolled arms with silver leafing. Frame is constructed of Asian hardwood for strength and

$399.00

Simmons Olympia Convertible Crib Collection - Baby's Room

By Simmons Juvenile Furniture. Sophisticated collection features unique cap rail styling and other high-quality details. Crib is solid hardwood Converts from crib to toddler daybed to full-size head and footboards (with conversion rails, sold

$69.99

Halter Tankini Set - Swimwear

A curve-enhancing set! V-neck halterkini with silver metal ring pairs with hipster bottoms with belt detail. removable soft cups nylon/spandex hand wash, line dry imported

$54.99

Corbin Blackout Thermal Draperies - Drapes

From the JCPenney Home Collection. Versatile Corbin panel creates a clean, pulled-together look. Shirr on a 2-1/2" rod or pole; hang on rod using back tabs or hang with clip rings. Polyester. Imported. Rod-pocket/back-tab panel can be hung 3 different

$12.99

Arizona Pink Tankini or Hot Pant

A sporty swimsuit gets transformed with feminine colors and a floral accent. halter straps tie behind neck for an adjustable fit hot pant bottoms have moderate coverage lined for additional coverage Tankini and hot pants are nylon/spandex. Hand wash,

$19.99

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