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Ratings Report Card*
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 = Outstanding
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 = Satisfactory
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by Online Shopper, Jul 04, 2008 sorry to say when the box was delivered, it had been opened, the driver did not have an explaination for this...but the product was not damaged and is in satifactory condition.
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by Online Shopper, Jul 04, 2008 I'm teling you, Woodwind and Brasswind; They are: THE BEST!!!!!!!!!!!!!
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by Online Shopper, Jul 03, 2008 My initial order consisted of 1) Yamaha 17C4 trumpet mouthpiece, 2) Yamaha 17D4 trumpet mouthpiece, and 3) Yamaha 18C4 trumpet mouthpiece. I received the 17C4 just fine, but instead of receiving the 17D4, I received a Yamaha 11 trumpet mouthpiece. When I called and spoke to "Carol" about NOT receiving the 17D4, she told me to either keep or... More
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by Online Shopper, Jul 03, 2008 My order was appearantly split into 2 different shipments, but I didn't know that and didn't receive any info to that effect. The first package came, and the packing slip (really just a copy of the order form) indicated all items, even tho 2 of the 4 things ordered weren't there! I figured it must be in 2 shipments, but when I checked into my acct at... More
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by Online Shopper, Jul 02, 2008 I don't quite understand how a company such as Woodwind/Brasswind could not have the product I ordered on hand. I can't imagine that Hemke tenor sax reeds are so popular that they would be out of stock. In addition, in would have been nice to be notified about the back order of the product, rather than waiting to hear from the customer about why the... More
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by Online Shopper, Jul 02, 2008 I haven't yet received my order. It's not suppose to sent to me until sometime in August. When I ordered it the item said two to three weeks not three months. I'm a little disappointed because this is the trumpet my daughter wants. I hope it gets here before we take her to college on August 20th.
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by Online Shopper, Jul 02, 2008 The item oredered was a Brancher Leggerio Tenor Sax Ligature but was out of stock. WWBW advised this, restocked the item, and after a several week wait, it finally arrived. The notification of shipment was made, and the ligature was received shortly thereafter. No complaints!
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by Online Shopper, Jul 02, 2008 I received an e-mail confirming my order placement. I never received the e-mail confirming order shipment. I called customer support after four days to find out whether my order had even shipped. Customer support told me it had shipped the same day I placed the order, but that I could expect delivery in two weeks. I pointed out that Priority Mail costs... More
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by Online Shopper, Jul 01, 2008 I still do not have my order and am getting tired of getting requests for evaluations. I'd rather get the merchanise.
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by Online Shopper, Jul 01, 2008 Wider selection of common repair parts & tools, please.
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