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Backcountry.com Report Card & Customer Reviews

Ratings Report Card*

Backcountry.com Backcountry.com

Rated by 75,000 customers since 2000

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support

Customer Certified

Circle of Excellence
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
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Months
Positive 98% 95% 95%
Neutral 2% 2% 2%
Negative 3% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 04, 2008

Backcountry has been a great resource and has wonderful products at a price I can afford.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 04, 2008

Great store - great service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2008

I am 100% satisfied.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 03, 2008

Very happy with products. One of them was too big but didn't matter as other one was better than expected!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2008

Very pleased with Backcountry.com. They do ship wicked fast! Because I had purchased from them before, they upgraded my shipping to UPS ground for free and I received it in two days! I have recommended them to many friends.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 03, 2008

I am really pleased with my new North Face Jacket. I am very petite and have a hard time finding extra small sizes and the jacket fit perfectly - too bad I have to wait until winter. I can wear the inner jacket as a separate jacket. I had a North Face ski jacket before for several years and would highly recommend them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2008

Great product, easy ordering, fast shipping
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2008

I was extremely pleased with the product and the timely manner in which backcountry.com sent my item to me! Unfortunately the backpack is to small and I will have to exchange it for a larger size.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2008

Great info available on website & quick shipping.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 30, 2008

Wish there were other sizes available at the same price (20% off).
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