Shop for: Clothes | Home & Garden | Computers | Jewelry | Toys | Electronics | All Depts.   Powered by
Shop for in  

Welcome to Shopzilla's free comparison shopping site!

We help you find the best deals on the biggest selection of products from all of the top-rated stores. Compare products, read reviews, and compare prices to make sure you quickly find the right product at the right price every time! Shop smarter at Shopzilla.
Home > Store Ratings > BestBuy.com Email this page

BestBuy.com Report Card & Customer Reviews

Ratings Report Card*

BestBuy.com BestBuy.com

Rated by 1,000,000 customers since 2001

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 90% 88% 89%
Neutral 3% 4% 4%
Negative 7% 8% 7%
Write a review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

Found what I needed easily. Compared prices and found them to be the best for what I needed. Made the purchase. Nice and easy.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

Best Buy.com is one of the best sites I have seen for information about their products. The price, the specs and the product availability are all right there on the page of the item you are looking at. I also like the way they show how much you are saving on items they have on sale. It has been very easy to order and pay for items I have bought. The... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

Best price - plain and simple. And they had exactly what i was looking for.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

Everything was wonderful can't say any thing bad about the site got what I needed what I wanted
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 0.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

I like that fact that i can go on best buy.com and take advantage of online specials, but then go pick up at the store, so that I can avoid shipping charges. The pick up time is generous, and I liked that I could use my best buy rewards certificates also. Overall, I am very satisfied with my purchase.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

The web site was easy to navigate through. It contained a good selection of products for anything that had to do with electronics. I often go to the web site to check prices between stores before I buy. When buying the product, there were clear descriptions of the product. There was one thing I did not like: it pretained to their shipping policy... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

shopping at Best Buy online as good as most other places. I would shop here again
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

Ordered a camera and it was available for pick-up at the store within 24 hours. I ordered a washer and dryer and it was more complicated to arrange delivery. They wanted to sell me the installation service. When delivered, they left the appliances outside the room it was to go in, saying it didn't fit thru the door. (It fit with about a 1/2 inch to spare... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 0.0 Customer Support
See all ratings

by Online Shopper, May 13, 2008

I am a frequent shopper at the BestBuy store in my area, so I was very excited about visiting the website. I shopped for my product and I found a great deal on some computer software. I was very impressed that next to items that were on back order, was a note informing customers of the delay. That was very helpful in determining whether or not to... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, May 12, 2008

ordering online was quick and easy. Pick up in store was painless.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  

Top Selling Products from BestBuy.com

TomTom ONE XL Auto GPS

Color Screen - Memory Capacity: 32 MB - Control Interface: Touch Screen With Voice Guidance

$149 to $400

Garmin Nuvi 660 Auto GPS

4.3 in Color Screen - Memory Capacity: 2 GB - Average Battery Life: 6 Hrs - Control Interface: Touch Screen With Voice

$295 to $1,077

Panasonic Palmcorder PV-GS80 MiniDV Camcorder

Optical: 32x - Digital: 1000x - 2.7 in. LCD

$130 to $344

Garmin Nuvi 200 Auto GPS

3.5 in Color TFT touchscreen display - WAAS enabled - Preloaded City Navigator NT for Continental US, Hawaii, PR -

$134 to $429

Viper Security and Remote Start System (basic install included)

Keep your vehicle safe and easily accessible wherever you may travel with this remote start system that features keyless entry and a Stinger DoubleGuard shock sensor and Revenger 6-tone siren security features. auto alarm,auto security,auto security

$499.99

Shop for in  

Stores are responsible for providing Shopzilla with correct and current prices. Sales taxes and shipping costs are estimates; please check store for exact amounts. Product specifications are obtained from merchants or third parties. Although we make every effort to present accurate information, Shopzilla is not responsible for inaccuracies. We encourage you to notify us of any discrepancies by clicking here.

Store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.