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ClubMac Report Card & Customer Reviews

Ratings Report Card*

ClubMac ClubMac

Rated by 250 customers since 2007

  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 7.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 86% 92%
Neutral 2%
Negative 14% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, May 01, 2008

I was upset that I didn't receive my free charger and cover for my i pod touch. I ended up paying more for it than if I would have bought it at the store after shipping and was banking on not having to purchase a case or charger. When I contacted the person at Clubmac his response was that I didn't click the right boxes and that I could order it from... More
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 26, 2008

A very positive experience and will do business in the near future.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 22, 2008

very easy ordering and prompt delevery
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 21, 2008

I am a longtime customer of ClubMac, and have never had a negative experience with them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 18, 2008

i love it. everything came on time.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 15, 2008

A tutorial for first-time Mac users would have been helpful. For example: how to "right-click" with a one-button mouse... how to find applications like "notepad" (I know it's called something different on Mac) on your computer, etc. Other than that, very satisfied.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Apr 13, 2008

This was the sixth computer I ordered from Club Mac, but I am not inclined to ever do business with them again. Their customer service is outsourced to China or somewhere and the agents are not empowered to satisfy the customer. Club Mac also does not answer their email concerning customer service issues. Furthermore, they blocked my order for credit... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 07, 2008

Excellent shopping experience all around!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 27, 2008

The information provided was dependable and gave me confidence in using ClubMac
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Mar 25, 2008

I am very happy with ClubMac, the only thing I need to wait and see if they fulfill is the numerous rebates on the product I purchased.
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