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Ratings Report Card*
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 = Outstanding
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 = Satisfactory
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by Online Shopper, Jul 22, 2008 Ordered hiking boots (2 paid) and met everything catalog said. Also hiking pants...fit perfect
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by Online Shopper, Jul 22, 2008 I have made several purchases from LL Bean in the last several months. All products met or exceeded expectations. One item I was interested in, was not available until a later date. However, the website was clear that that particular size would not be available until a certain date. On another order, I needed assistance in the checkout process, customer... More
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by Online Shopper, Jul 22, 2008 They have things I can't find any where else. I like the jackets and boots the best.
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by Online Shopper, Jul 22, 2008 They have good quality stuff, nothing trendy. They stand behind their goods. Sometimes they run out of sale items.
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by Online Shopper, Jul 22, 2008 Nobody beats LL for quality and service, when needed. We have always purchased good quality goods from L.L.Bean. Including Snowsuits and Jackets for grandkids.
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by Online Shopper, Jul 22, 2008 The catalog is attractive, the selection of goods is extensive, the prices are reasonable, and the buyer is kept aware of items that are not in stock. When a phone call is necessary, the order takers are helpful and polite.
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by Online Shopper, Jul 22, 2008 I have shopped through this website for years and have always had consistent service and quality products. Most recently I ordered jeans which arrived within 3 days (did not request or pay for expedited service) and were exactly what I wanted. I would always recommend this website.
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by Online Shopper, Jul 22, 2008 I ordered a bird house online. It arrived in less than a week and had good instructions for put together. The LL Bean website is easy to work with. I like the customer ratings and honesty of the company to put them all out there.
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by Online Shopper, Jul 22, 2008 Product wasn't as I thought through the picture. I returned the product with ease.
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by Online Shopper, Jul 22, 2008 Great basics. Ordered wrong size and exchange was quick and easy.
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