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Ratings Report Card*
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 = Outstanding
 = Good
 = Satisfactory
 = Poor
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by Online Shopper, Jul 21, 2008 Ann Taylor has the BEST clothes and Very afordable!!! I would buy from the store again ... EVERYTHING was GREAT!!! Thanks!!!!!!!!
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by Online Shopper, Jul 21, 2008 Great online experience, the website is one of my favorites & the AT quality is always good.
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by Online Shopper, Jul 21, 2008 love it! i just wish that the stores carried a greater quantity of the smaller sizes - i never buy from the stores because nothing fits!
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by Online Shopper, Jul 21, 2008 I love shopping at Ann Taylor.
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by Online Shopper, Jul 21, 2008 As compared to similar online shopping vendors, Ann Taylor's shipping cost was higher and the delivery time was longer.
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by Online Shopper, Jul 21, 2008 My order was a few cents under the $150 to receive free shipping. It would have been great if a pop up menu came up and reminded me that my order was almost at the $150 to received free shipping. I would have purchesed something else to make up the difference to receive the free shipping. Thank you.
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by Online Shopper, Jul 21, 2008 I like my purchase but had seen it at the store in a different size. I was disappointed in a high shipping weight for such a light weight skirt.
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by Online Shopper, Jul 21, 2008 My order arrived less than a week after I ordered it with all the articles I ordered arriving at once. I will definitely order from Ann Taylor again. The clothes are wonderful and so is the service, I have not yet had a reason to contact customer service because everything runs so well.
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by Online Shopper, Jul 20, 2008 Loved all items received. Delivery was very prompt! Very Happy with my order from beginning (order) to end (delivery).
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by Online Shopper, Jul 20, 2008 Absolutely LOVE the dress I ordered. I needed to exchange for a different size. Written directions are confusing since there are so many scenarios. I would have like to be able to call and confirm I was processing correctly but there is no phone number on the form.
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Overall Rating
On Time Delivery
Neutral
Negative
