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Home > Store Ratings > OnSale > Review Detail

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Full Review for OnSale

Ratings Key:

= Outstanding

= Good

= Satisfactory

= Poor

Would shop here again
Overall rating
Ease of finding what you are looking for
Selection of products
Clarity of product information
Prices relative to other online merchants
Overall look and design of site
Shipping charges

Variety of shipping options
Charges stated clearly before order submission
Availability of product you wanted
Order tracking
On-time delivery
Product met expectations
Customer support

by Online Shopper, May 08, 2008

I have received too many calls from your rep. Every rep. called me to become my rep. hmm... When I wanted to cancel my order, it was really stressful because a rep. didn't want to cancel my order although I insisted to cancel. Some sale's rep. is really amatuer . It took 20 minutes to place an order and a problem occurred, a rep. didn't have ability to solve it and even waste my time. It is much easier to place an order on your website, then call a credit card department in order to expedite shipping my order on the same day. No hassle on the internet order.

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