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PC Connection Report Card & Customer Reviews

Ratings Report Card*

PC Connection PC Connection

Rated by 75,000 customers since 1999

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.6Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 40% 85% 91%
Neutral 20% 6% 2%
Negative 40% 9% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 20, 2008

They delivered exactly what I wanted and in the time frame I expected.
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0 out of 0 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 20, 2008

These guys @ PC Connection just wasted my time and did not deliver anything. I lost more than a week for having made the biggest mistake of trying to buy from these bozos and not from Amazon.com
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jul 15, 2008

they were unresponsive to email inquiries resulting in incomplete order which they c/would not correct
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 14, 2008

PC Connection has always been a good and safe place to shop.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 10, 2008

I chose PC Connection because of their excellent customer service and competitive prices.
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 10, 2008

Order was received quickly and in good shape. So far meets my expectations. Item works fine, but the hard drive shoud have instructions on how to activate for non literate computer users.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

I ordered a laptop backpack and the only problem I had was it was quite a while until i received it, about two weeks. Otherwise I was completely satisfied with my purchase.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 27, 2008

Everethink fine
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1 out of 1 people found this review helpful.

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 27, 2008

Automatic email that there was a problem with my credit card. Called bank - they said charge had gone through. Call PC Connection and they had no one working who could help me. If they're going to automate emails like that, there should be a person available to help straighten things out.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 26, 2008

Free shipping should be the norm, not a limited time special. Otherwise, Amazon is likely to still be my first choice.
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