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Home > Store Ratings > BestBuy.com > Review Detail Email this page

Full Review for BestBuy.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 5.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 5.0 Ease of finding what you are looking for
Selection of products: 9.0 Selection of products
Clarity of product information: 7.0 Clarity of product information
Prices relative to other online merchants: 2.0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 4.0 Shipping charges

Variety of shipping options: 7.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 9.0 Order tracking
On-time delivery: 9.0 On-time delivery
Product met expectations: 9.0 Product met expectations
Customer support: 0.0 Customer support

by Online Shopper, May 16, 2008

I use Best buy when I have to buy someone a hi-tech gift and they don't have anyone else local. Prices are high, service sucks, but they do have gift cards so I can provide discounts to people via these.

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